Discussion:
Internal Error while closing a PDF File
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philip
2004-08-27 04:10:58 UTC
Permalink
I am using IE 5.50. When I double click on a link to open
a PDF file with Adobe Reader 6.0, the file open without
problem. However when I try to close the Reader, I get an
error " Microsoft Internet Explorer has encountered a
problem and needs to close. Please tell Microsoft about
this problem"

I cannot seem to resolve this.

Anyone can provide any advice or help ?
Sandi - Microsoft MVP
2004-08-28 10:42:22 UTC
Permalink
We need more information to be able to help you. Click on the details button
(or details link) when your system crshes and provide:

xxx caused an xxx in xxx at xxx:xxxx

or if you are using a later operating system, provide information about the
files (modules) involved in the crash.

If you are using the Error Reporting Tool, disable it so you can access the
error message in a more understandable form. Informationon how to disable
the Error Reporting Tool is here:

http://inetexplorer.mvps.org/answers4.htm#ert
--
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org
Post by philip
I am using IE 5.50. When I double click on a link to open
a PDF file with Adobe Reader 6.0, the file open without
problem. However when I try to close the Reader, I get an
error " Microsoft Internet Explorer has encountered a
problem and needs to close. Please tell Microsoft about
this problem"
I cannot seem to resolve this.
Anyone can provide any advice or help ?
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